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Employee Spotlight: Meet Hiiro

Employee Spotlight: Meet Hiiro

We pride ourselves on our fantastic sales team and have an amazing and supportive staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call or email, help with your IT problems, and assist with your online solutions. This time, we’re shining a spotlight on our sales team member, Hiiro Matsuoka. 

Meet Hiiro

 
Hiiro is one of the newest members of our Sales team in our local Bellevue office! We sat down with Hiiro to get to know her better.
 

What do you do at PSPINC?
 
I'm part of the sales team at PSPINC.
 
What does a typical day on the job look like for you?
 
A typical day for me runs from 9:00 a.m. to 5:30 p.m. During the day, I meet with clients to understand their needs and then plan and suggest seminars or networking events that would best support their goals. 
 
How did you first learn about PSPINC? What drew you to the position?
 
I first learned about PSPINC through a friend and later found the company again while searching for an opportunity where I could combine my interests in business and technology.
 
How long have you been working at PSPINC?
 
Six and a half months.
 
What’s your favorite part about working here?
 
My favorite part about working here is that employees can bring their dogs to the office, which creates a relaxed and enjoyable atmosphere. I also appreciate that the office has a welcoming environment that makes it easy for clients to visit.
 
What’s the most challenging part of your job?
 
The most challenging part of my job is that, as it is my first professional role, I’m still learning what to prioritize and how to approach different tasks. However, I see this as a valuable opportunity, and every day is a new challenge that helps me grow.
 
Before working for PSPINC, what was the most unusual or interesting job you’ve ever had?
 
Before working for PSPINC, the most interesting job I’ve had was a recruiting internship in Tokyo with a UK-based company. Even though it was in Japan, I worked with people who had very different perspectives, and I really enjoyed collaborating with the team and learning from those diverse viewpoints.
 
What have you learned about sales/marketing since working here?
 
Since working here, I’ve learned that even when I think I know what a client needs, it’s important to ask and listen carefully. Clients’ actual needs can be very different from what I expect, and understanding that has helped me improve how I communicate and offer solutions.
 
In your experience, what is the most important part of building a long-term relationship with a client?
 
Always listening carefully and understanding what they actually need.
 
What kinds of skills do you think a salesperson needs to succeed?
 
I think a successful salesperson needs to take action without hesitation and be proactive. It’s also important to always keep the client’s perspective in mind and think carefully about what they truly need.
 
What is one piece of advice you often give businesses looking to improve their online presence?
 
Clearly define their target audience and think about what kind of content or design will attract them.
 
What is your proudest moment at PSPINC?
 
When I heard that people who attended a networking event I organized were able to make valuable business connections.
 
What does “success” look like to you when working with a new partner?
 
To me, success when working with a new partner means continuously communicating and aligning expectations, so that together we can create a business that effectively solves the client’s problems.
 
What do you like to do for fun?
 
Traveling, skiing, and exploring cafés.
 
What is your favorite movie?
 
Wonder.
 
What is your favorite food?
 
Spicy food (Especially Korean Sundubu-jjigae).
 
Where would you like to go on your ideal vacation?
 
Thailand or Okinawa.
 
We hope you enjoyed getting to know Hiiro today! If you’re a business in the Greater Seattle area, don’t hesitate to email Hiiro at hiiro.matsuoka@pspinc.com. She and her team are the experts dedicated to helping you!

Do you like what you've heard about PSPINC? Check our open positions. We are always looking for talented individuals looking to fast-track their career in technology! 
 

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

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Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.