What’s New Newsletter Vol. 174 “Asking for Feedback”

We’ve talked about the importance of positive Google reviews, but feedback is important to every business. Especially a small one. Asking for feedback from your customers shows you care. But for businesses, feedback also tells you more about how customers feel about your products, services, and experiences. More importantly, it highlights where you can improve. If you see a lot of the same complaints about a product, reviews will alert you to the problem. The last thing you really want is to have a faulty product and not know about it. And if you don’t know there’s a problem, it also means you can’t fix the problem.

Other than using Google reviews, you can also ask for feedback from customers with an online form embedded on your website or with Opinion Stand. With an online form, you can ask multiple questions tailored to your business and your customers’ experiences. And you don’t even need to know how to code if you use InforMakers. If you’d rather just get a general rating, embed Opinion Stand into your website, emails, and other digital media. Or create a QR code where customers can click on which face best expresses their overall experiences. Book a demo today.

Pacific Software Publishing, Inc. 1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.