Employee Spotlight: Meet Josh

10/26/2021

At PSPINC we pride ourselves in offering our customers the best in customer support. This is thanks to our amazing support staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call/email, help with your IT problems, and assist with your online solutions.

Meet Josh

Josh is our Support Department Manager. We sat down with Josh and asked him a number of questions to get to know him better!

Q: What is it you do at PSPINC?
A: I manage customer and internal support requests.

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Q: What does a typical day on the job look like for you?
A: I get to work and check my email for any customer requests and then check with my team to see what they are working on and if I can help or not. Once projects and tasks have been established, I start working on whatever project that happens to fall into my lap.

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Q: How did you first learn about PSPINC? What drew you to the position?
A: I first learned about PSPINC from my brother who used to work here. I have always wanted to work for a company that has customers worldwide.

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Q: What’s your favorite part about working here?
A: I really enjoy interacting with all of PSPINC's customers and employees on a daily basis.

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Q: What is the most challenging part of your job?
A: The thing that I find most challenging on my job is also one of my favorite things to do, learning new technologies and services that could improve PSPINC.

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Q: How has PSPINC helped you in your career development?
A: PSPINC has taught me how to work in a diverse environment with many different people and ideas.

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Q: What are 3 words to describe PSPINC?
A: PASSIONATE about our customers, STEADFAST in delivery quality products, PROACTIVE in our support.

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Q: What has been your favorite project at PSPINC?
A: I really enjoy onboarding our new customers.

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Q: What is your proudest moment at PSPINC?
A: My proudest moment was becoming the support department manager.

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Q: Before working at PSPINC, what was the most unusual or interesting job you’ve ever had?
A: I think the most unusual job I’ve had was working for a KFC that became a KFC/Taco Bell that then became a KFC/Taco Bell/Pizza Hut.

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Q: What advice do you have for prospective candidates?
A: Always start the day with a smile.

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Q: What are some of your hobbies?
A: I enjoy playing Dungeons & Dragons on the weekends with my friends.

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Q: What is your favorite food?
A: Orange Chicken

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Q: What is your favorite movie?
A: Wizard of Oz

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Q: If Hollywood made a movie about your life, who would you like to see cast as you?
A: Jack Black

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Q: Where would you like to travel to?
A: Japan

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Q: If you were stuck on an island what three things would you bring?
A: Swiss army knife, Magnifying glass, First aid kit

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Q: Do you have a hidden talent?
A: I don’t know how good I would be at it now but I was a pretty good square dancer.

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Q: Any other random facts you would like to share?
A: I’ve been to 49/50 states. I still need to go to Alaska.

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We hope you enjoyed getting to know Josh today! If you need any technical assistance, on-site maintenance, or network consulting call Josh at 1-800-232-3989. He and his team are the experts dedicated to helping you!

Do you like what you heard about PSPINC? Check our open positions, we are always looking for talented individuals looking to fast track their career in technology!

Pacific Software Publishing, Inc. 1404 140th Place N.E., Bellevue, WA 98007

PSPINC Creates Tools For Your Business

Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.