Dear Valued Customers,
Thank you for choosing Pacific Software Publishing, Inc.
We have added a new feature that will protect your email service from brute force attacks. After continuously failed login attempts for 10 times, our new system will block the offending IP address for 10 minutes.
If you are encountering issues accessing your email services, it could mean your IP address has been temporarily banned. Clicking the “Unban Account” button, through the Dreamersi user control panel, will allow you to unlock your email account.
If you have any questions, please contact us at 1-800-232-3989 or email us at support@pspinc.com. We would be happy to answer any of your questions by phone or email.